Scotia Bank in Escazu

[simondg]

Scott – My experience with this bank was equally idiotic. (https://www.welovecostarica.com/public/235.cfm) I closed my account after becoming completely frustrated with their service and moved to Interfin. What a great bank. Great service, very accommodating etc..and now Scotia buys them out!

In a recent request I ended up having to call the Presidents office in Toronto to get a special signature guarantee. Whilst I understand this particular request is an unusual procedure here, it was the attitude of the manager for Costa Rica that stunned me the most. After grilling me on why I needed it, he told me he had never heard of the service I needed and doubted it could be done.

His superiors in Canada were not impressed and I had my form in two days thanks to an executive with a little common sense named Greg Moon. I told him in no uncertain terms about the service I had received from their branch since the outset and gave him a detailed reasoning as to why I closed my account. If a few more people did the same I think we could see a change at the top down here which in my opinion is sorely needed.

Clearly the only way this bank will expand here is by acquisition. Anyone tried HSBC?

[Andrew]

Since HSBC acquired Banex – It has been completely transformed, they are very much on the ball and I have been very impressed with them since the acquisition

Banking here is going through a bit of a revolution – thank goodness.

Scott Oliver – Founder
WeLoveCostaRica.com

[DavidCMurray]

In April of 2006, we got a construction mortgage from then-Banex/now HSBC. We have moved all our banking activity to HSBC as a matter of convenience and find them much easier to deal with than Banco Nacional where we dealt before.

[Daisy]

Well I am planning on moving to CR, and thought since I was dealing with Scotia Bank here in Canada I was going to stay with them down in CR but I’m glad to know now not to waste my time there,

Thank’s guys

[nbailey]

I think it depends upon the branch. I began banking with Interfin in Heredia, at the Paseo de Flores mall and had excellent service. When Scotia bought them out, I was concerned, but the service has remained at the same high level.

[Author]

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