Taking over administration of condos in Guanacaste

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  • #188782

    Although I am not on the Board of Directors for Sol y Mar, a 12 unit condo complex in Playa Hermosa, Guanacaste, I am an owner. We are finding it challenging to secure the complex as it is Maritime Zone and guards are questionably effective. Is there a good electronic security gate company out there? We are also looking to hire an administrator or management company. I saw that Worldwide was recommended by someone previously in this forum and we are interviewing them. Any suggestions either re: management companies or security gate companies? Thanks!

    #188783
    Alvaro
    Member

    Carol, I live in Playa Hermosa, Guanacaste and I’m Managing Villas Sol Hotel & Beach Resort. We have been working with Grupo ASC for our Resort Security for 1 year now and so far we have had good results. Before we hired Grupo ASC we quoted several security companies such as Delta, G4S, SIP, CDA and Carabineros de la Peninsula and they were either too expensive or not too professional. I highly recommend you talk to them and have them give you a quote as their security guards and company is very professional. They just obtained the contract at Palo Alto and they are negotiating with Pacifico and Punta Cacique. They can help you select alarm systems and video surveillance which is a great combination. We ourselves are in the process of installing 8 surveillance cameras.

    With regards to management, I think that Worldwide is a good property management company but I don’t think they have enough experience with managing HOAs. I thought that C21 At The Beach (Scott and Jeremy) were managing this project? I think that Coldwell Banker in Coco has experience with HOAs and perhaps REmax Resort Properties. Other than that the only Property Management firm in the area is Worldwide.

    #188784

    Thank you Alvaro. While Sol y Mar was being built, I stayed at Villas Sol MANY times. I thought the management company and all the staff were great! Would you be willing to submit an application? Below is the description:
    To Whom It May Concern,
    Thank you for your interest in the new Administrator position at Sol y Mar in Playa
    Hermosa! Sol y Mar is a twelve unit condominium complex on the beach that has recently
    been completed. We are in need of an excellent Administrator who will perform the day to
    day management of our property.
    Please carefully review the qualifications and responsibilities identified on page 2. If you
    believe that you or your company is a good fit for us, we look forward to receiving your
    proposal in English including:
    1. Complete demographic information such as name of business, name of owner,
    address, telephone number, website, e-mail address, citizenship and / or work permit
    status.
    2. For individuals, work history describing your last 3 positions:
    a. Job title
    b. Job responsibilities
    c. Length of service
    d. Reason for separation
    3. For property management companies:
    a. How long has this business been in existence?
    b. How many employees?
    c. Description of how you would identify an individual in your firm for our
    position.
    d. Is that person currently an employee or would you need to locate such an
    individual?
    4. Description of why you believe you or your firm would be the best choice for this
    position
    5. Three professional references with detailed contact information or enclose letters
    6. Charges / fees anticipated for this position
    If you are an individual or a firm who has enthusiasm, a strong work ethic, and attention to
    detail and you are interested in working with our Homeowner’s Association, we look
    forward to your application. Thank you for your attention.
    Sincerely,
    Sol y Mar Homeowner’s Association Board of Directors, elect
    Sol y Mar Residential Complex
    JOB TITLE:
    Administrator
    POSITION SUMMARY:
    The Administrator will be appointed by the Sol y Mar Board of Directors, and the Administrator will
    be responsible to the Board for the day to day management of the Complex.
    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    The primary objective of the role is to handle the administration of the Sol y Mar Residential
    Complex:
    • Collect assessments from owners,
    • Prepare monthly account statements for the 12 units,
    • Pay all common area invoices,
    • Prepare monthly operating statements for review by the Board of Directors,
    • Prepare quarterly and annual financial statements (in conjunction with the Treasurer) for review
    by the Owners,
    • Assist in preparing the annual budget,
    • Pay invoices for individual owners (to be billed separately to the respective owners.)
    The secondary objective of the role is to monitor the property and to take the necessary actions to
    maintain the property in excellent condition:
    • Assist with the selection and hiring of a Security provider and monitor their performance on a
    regular basis.
    • Assist with the selection and hiring of property management services (an individual or a
    company) to take care of the common areas and swimming pool. Supervise performance of
    those functions.
    • Identify cleaning, maintenance and repairs required, and make arrangements to have it done.
    MINIMUM REQUIREMENTS:
    This position is open to an individual or a company.
    • Hands-on problem solver with a “Can Do” attitude
    • The expectation is that the Administrator will visit the property at least six times a week for a
    quick visual inspection
    • Must be fluent in English and Spanish
    • Must be able to legally work in Costa Rica
    • Must be neat in physical appearance
    • Must possess excellent communication skills in order to work with both owners and a variety
    of vendors and contractors.
    • Must possess a moderate level of competence in the area of mechanical issues and basic repairs
    in order to appropriately supervise same.
    • Must be available bi-weekly for a conference call to update the Board of Directors on the
    current status of the project.
    • Must have a valid driver’s license and own transport
    • Must be computer literate and comfortable with the use of Microsoft Office, e-mail and the
    internet. Must have access to a computer and the internet.
    • Responsibilities may require an adjusted work schedule with some work during evenings,
    weekends or holidays, if there is a major problem or crises.
    • Must be willing to be “on call” in case of emergency situations. Must live within 20 minutes
    travel time from Sol y Mar.
    • Must have a plan for job coverage in the event of occasional travel or absence
    COMPENSATION:
    The Administrator will prepare a US Dollar quote for the Board of Directors for the services listed
    above. Payment will be monthly based on an invoice received.
    The candidate will submit at least three letters of reference that address such issues as reliability, work
    ethic, honesty from previous job supervisors or clients.
    TERM:
    The initial term will be from the starting date to September 30, 2008. The arrangement may be
    renewed by mutual consent, and will run for a fiscal year (October 1 to September 30).
    There will be a 90 day probation period followed by evaluation by the Board of Directors. This
    contract can be terminated with 30 days notice at any time, for any reason by the Board of Directors.
    APPLICATION SUBMISSION PERIOD: until January 21, 2008
    NOTIFICATION DATE: the successful candidate will be notified on or before January 31, 2008
    STARTING DATE: no later than March 1, 2008, possibly as early at February 15, 2008.

    #188785

    Hi Alvaro,

    I will be in Playa Hermosa at the end of the week. You can get my cell number (506) from housekeeping or reception at Villas Sol. I hope to be able to meet with you and talk about security and administration responsibilities for Sol y Mar next week. I can’t post my cell number since this is a public site, but if you talk to Century 21, Zeidy, she has all my info! Talk to you soon and thanks for the response!! cw

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